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Alternate Formats

Request bills and product manuals in alternate formats

Alternate Billing Formats

Bills are available in both Braille and large print for our customers with visual disabilities. Audio format is also available upon request.

To arrange for an alternate billing format, please contact the National Center for Customers with Disabilities (NCCD).

Voice calls: 1-866-241-6568
TTY calls: 1-866-241-6567

Alternate Materials Formats

Our representatives at the NCCD can also assist you with alternate formats for other materials. Additionally, phone manufacturers offer Braille and other formats for product manuals.