John Dwyer

Senior Vice President, Sales Operations and Customer Experience

John Dwyer, Senior Vice President, is responsible for sales operations and the customer experience for AT&T’s wireless operations.

Before Dwyer’s April 2008 appointment to his current position, he held a variety of sales, operations, and customer service positions within the wireless and landline operations. He joined the company in 1993.

In his most recent role, Dwyer served as Senior Vice President of Sales Effectiveness for the Wireline operations.

Prior positions also have included Vice President of Business Customer Service and Vice President of Consumer Customer Care Development, where he directed a number of teams through the merger/integration of AT&T Wireless and Cingular. Dwyer also served as Vice President/General Manager for the Pacific Northwest.

A native of Chicago, Dwyer holds a Bachelor’s of Business Administration degree in Marketing from the University of Wisconsin, and an MBA in Finance from the University of Chicago.