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Thank You Close  We have received your request and will respond to your email within 2 business days.     Wednesday, November 25, 2009 8:11:57 AM PST Contact Customer Support for more information.    Thank You Close Your mail has been sent.     Wednesday, November 25, 2009 8:11:57 AM PST Contact Customer Support for more information.   How do I upgrade my wireless phone? Question: How do I upgrade my wireless phone? Answer: You can upgrade to a new phone online within myWireless Account by following these instructions. And for information on upgrade discounts, first check out:  What is the AT&T Upgrade Advantage? From the myWireless Account home page, choose the Check Upgrade Options link in the My Services section. You will see a list of the lines on your account, with the eligibility status for each. If a line is not eligible for an upgrade with an equipment discount at this time, you will see a message with the date that the line may be eligible, plus a message that you can take advantage of our no-commitment pricing option. Select the check boxes for all phones that you wish to upgrade at this time then choose the option, Upgrade Selected Lines. You will see a list of phones and prices. If desired, select a new phone and continue with the upgrade process. Add any features and accessories. Complete checkout: provide your billing and shipping information, review your order, then click Submit. Note: If a line is not eligible for an upgrade with an equipment discount at this time but you would like to buy a new phone at the no-commitment pricing option, you can complete your purchase online from the Upgrade page. When using the no-commitment option for your upgrade, an email will be sent to the account holder's email address on file. The email will contain a link to the IMEI/SIM site, where you can update your IMEI/SIM online. Other topics of interest: What is an IMEI number? What is a SIM card?    iPhone Upgrades: Customers may preorder iPhone 3GS in AT&T's more than 2,200 company-owned retail locations or at www.att.com/iPhone. All preorders will be processed on a "first come, first served" basis beginning June 19, 2009. Customers who preorder online will have iPhone 3GS delivered directly to their home or office; customers who preorder in a store can pick theirs up at the same store on or after June 19.     The new iPhone 3GS is $199 (16GB) and $299 (32GB) for new and qualifying customers. iPhone 3G is $99 (8GB) for new and qualifying customers and $149 (16GB) while supplies last. A 2-year service agreement is required. These prices are available to the following customers: Customers activating a new line with AT&T Current AT&T customers who are eligible at the time of purchase for an upgrade discount Qualifying customers are those that qualify for an upgrade. Upgrade eligibility varies with each customer, but in general you will become eligible the longer the tenure in your service agreement. Visit www.att.com/iPhone to determine if you qualify for an upgrade.   Note: Voice and data plans are required for all devices.   Customers can upgrade their existing phone/device to iPhone 3G via the convenience of our online store, where they can set up their account and choose their voice and data plan. When the phone arrives, all the recipient has to do is connect the new iPhone 3G to their PC or Mac to complete the activation.   Existing AT&T customers who are not currently eligible for an upgrade discount can purchase iPhone 3GS for $399 for the 16GB model and $499 for the 32GB model. iPhone 3G can be purchased for $299 for the 8GB model and $349 for the 16GB model while supplies last. These options require a new 2-year service agreement. No-Commitment pricing for iPhone 3GS is $599 (16GB), $699 (32GB). No-Commitment pricing for iPhone 3G is $499 (8GB) and $549 (16GB) while supplies last.     For additional details, please browse iPhone 3GS Frequently Asked Questions to find the answers to your questions about iPhone 3GS pricing, upgrading, launch day, and more.    Current AT&T customers who are upgrading to iPhone 3G will pay an $18 upgrade fee and new AT&T customers will pay the standard $36 activation fee.   For more information on iPhone 3G, refer to www.att.com/iphone.   You must be registered and logged into myWireless Account to check upgrade eligibility. For assistance with login and registration, please choose one of the following topics: How do I register for myWireless Account?   How do I login to myWireless Account?   What if I forgot my password for myWireless Account? If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T. Some differences may exist for devices not purchased from AT&T. Will you be calling Customer Care? Yes No Thank You Your feedback has been logged.