Answer Center

Thank You Close  We have received your request and will respond to your email within 2 business days.     Wednesday, November 25, 2009 5:00:26 AM PST Contact Customer Support for more information.    Thank You Close Your mail has been sent.     Wednesday, November 25, 2009 5:00:26 AM PST Contact Customer Support for more information.   How can I reset my voicemail password? Question: How can I reset my voicemail password? Answer: To reset your password online: Login to myWireless Account and select My Services. Then choose the Reset Voicemail Password link from the right column under Phone/Device Support. Note: If you have more than one line on your account, make sure the correct wireless number is displayed in the Wireless Number list before selecting Reset Voicemail Password. To reset the password for any of the lines on your account, choose the appropriate wireless number. Click Submit. The system will send a text message to your wireless phone with your new password. If your wireless account does not have text messaging, you will need to contact us to have your voicemail password reset.   To reset your voicemail password from your phone: Call 611 or 800-331-0500. Enter your wireless number starting with the area code. Press 3 to "get help with voicemail". Press 3 to reset your voicemail password. Enter your Billing zip code. A text message will be sent to your wireless handset. If your wireless account does not have text messaging, you will need to contact us to have your voicemail password reset. Note: This can take up to 15 minutes.   To change your password from your voicemail box:  Press and hold the "1" key. Enter your password. Press 4, 2, 1 to change your password. For more information on how to personalize your greeting, access voice messages, set voicemail alerts, and more, please see our device tutorials.     For details on setting up your voicemail, please see topic: How do I set up my voicemail?     Note: If your phone is an iPhone, find information on Visual Voice Mail by visiting Visual Voice Mail (VVM) Overview. If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T. Some differences may exist for devices not purchased from AT&T. Will you be calling Customer Care? Yes No Thank You Your feedback has been logged.