How can I report a lost or stolen phone?
Question :
Answer :myWireless Account and following these instructions:
From the myWireless Account home page, select My Services.
Select the Suspend/Reactivate link in the right hand navigation section under Phone/Device Support .
Review the list of lines on your account. If a line is not already suspended, you'll see Active in the Status column.
Click the Suspend button that corresponds to your lost or stolen phone line.
Confirm your transaction.
If you have Wireless Phone Insurance, you can file a replacement request simply by calling 1-888-562-8662.
If you do not have Wireless Phone Insurance, visit the following topic for options on replacing your phone: How do I replace a lost or stolen phone?
From the myWireless Account home page, select My Services .
Select the Suspend/Reactivate link in the right hand navigation section under Phone/Device Support .
Review the list of lines on your account. If a line has already been reported as lost or stolen, you'll see Lost&Suspended in the Status column.
Click the Activate button that corresponds to your lost or stolen phone line.
Confirm your transaction.
To ensure the phone is working properly, please test both incoming and outgoing calls. myWireless Account to report your phone as lost or stolen online. For assistance with login and registration, please choose one of the following topics: How do I register for myWireless Account? How do I login to myWireless Account? What if I forgot my password for myWireless Account?
If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
