AT&T Mobile Enterprise Applications Platform
Integrate business-critical information for mobile employees
The AT&T Mobile Enterprise Applications Platform is a comprehensive suite of products and services that enables enterprises to design, build, deploy, and manage dynamic mobile applications. The platform provides:
- Middleware technology and development tools that efficiently and securely extend leading ERP, CRM, and custom back-end applications to mobile devices.
- Consulting services that facilitate business case development for mobile solutions, requirements definition, application development, testing, deployment, and support.
- Application management services that provide flexible deployment options and low cost of ownership in a hosted environment.
The AT&T Mobile Enterprise Applications Platform offers three primary applications for enterprise customers.
The Sales application provides sales organizations with a complete 360-degree view across all facets of a customer relationship—accounts, opportunities, contacts, tasks, and more—from an easy-to-use mobile application running on an AT&T device. Benefits:
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- Improved business processes
- Increased sales productivity
- Improved customer retention
- Improved visibility and overall reporting accuracy (pipeline and forecast)
The Service application provides field service workers with bi-directional access to real-time customer, inventory, and other job-related information. Benefits:
- Increased field service team productivity
- Reduced operational costs by improving first-call fix rates
- Enhanced parts usage information reducing inventory costs
- Improved customer visibility of service status
- Significant ROI based on capital expense reduction
The Support application empowers IT support technicians with real-time access anywhere to time-sensitive, actionable incident and problem management information. Benefits:
- Increased field support team productivity
- Reduced operational costs by improving first-call fix rates
- Improved customer visibility of service status
- Significant ROI based on capital expense reduction
AT&T MEAP supports the following devices:
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Why AT&T Mobile Enterprise Applications Platform
- A comprehensive end-to-end solution that provides devices, wireless data plans, middleware applications, hosting, management, and professional services
- Run on the largest voice and data network in America
- Hosted in AT&T's dual redundant data centers
- With superior middleware applications based on industry technology
- End-to-end tested and certified on AT&T’s broad device portfolio
- Using priority testing and certification for new device launches and updates
- Backed by AT&T Enterprise Business Services—24/7 enterprise-grade support
- Available from a single source with a single contract and bill from AT&T
- With a single point of contact for professional and integration services
