Public Safety First Responders
AT&T's wireless voice and data solutions give law enforcement and public safety agencies a highly secure way for patrol officers to stay connected to vital data and to each other while serving the needs of citizens.
Learn more about AT&T's wireless solutions for public safety and law enforcement agencies by clicking the tabs below.
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Director of Sales, AT&T Industry Mobility Application Solutions Group
After graduating from Ball State University with a master's degree in information and communication sciences, Doug began working at AT&T in 2001 on the wireline side of the business. For the past several years, he has focused on helping public safety agencies address their needs for real-time access to critical information while in the field.
As a sales director for the AT&T Industry Mobility Application Solutions Group, Doug leverages his experience with mobile broadband and virtual private network (VPN) technology to design mobility solutions that help law enforcement agencies access criminal and motor vehicle databases securely using Smartphones, laptops and other mobile computing devices.
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AT&T's 3G mobile data services help keep the City of Raleigh police officers connected to vital public safety information from the field. Officers now review arrest records and mug shots, access the Internet, and check departmental email alerts before arriving at a scene.
AT&T provides widespread coverage of its mobile data services that help enable the West Haven Police Department to provide better protection for residents and public safety personnel patrolling the city. The solution gives officers quick access to critical information to help make them more efficient and effective.
The public safety community is under constant pressure to meet immediate needs for interoperable communications within their jurisdiction. Commercial wireless mobile broadband networks are helping first responder agencies meet the need for seamless interoperability.
When other communication systems fail, ad hoc wireless networks can be quickly deployed across a disaster site.
Below is a list of 10 key questions public safety agencies need to ask themselves when considering a wireless strategy.
Download the Public Safety First Responders Questionnaire (PDF)
Top 10 Questions
- How are officers in the field communicating today?
- How does my agency receive our dispatches?
- How are the officers in the field getting the wants-and-warrant lookups?
- What is the normal response time from the dispatcher to inquiries?
- How much time do officers spend writing incident reports on paper and then entering them into their computers?
- Do officers have to come off the street to enter reports in their computers? If so, how long does it usually take to get reports approved?
- How do I provide officers in the field with access to law enforcement databases or additional information they can't access today?
- Does the current CAD or mapping application support GPS coordinates to facilitate closest-unit dispatch?
- How does my agency track and manage its vehicles and other field assets during business and non-business hours?
- What are the key items that need to be addressed when looking for a public-carrier solution provider?
To learn more about AT&T wireless solutions for public safety first responders, go to www.att.com/wirelessgovworkshop and schedule a wireless workshop today.

