Human Services
It is vital for human services organizations to ensure that caseworkers have access to the tools they need to improve service delivery to children and families. Wireless field service solutions from AT&T can enable caseworkers outside the office to work more productively and effectively by providing real-time access to their organization’s application infrastructure.
Learn more about AT&T wireless solutions for human services organizations by clicking the tabs below.
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Wireless in Action |
Meet Our Expert |
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Mobility Applications Consultant, AT&T Industry Mobility Application Solutions Group
Jonathan Stratis, a graduate of Houghton College in New York, has over 10 years experience in the telecommunications industry. He has extensive experience in voice and data communications, wireless solutions, and VoIP services.
Jonathan joined AT&T as a lead data analyst in 1995 and is currently a mobility applications consultant working with local and state government in South Florida. In this position he provides consultative services for various government agencies, ensuring best practices in the integration of wireless technology to help improve agencies' operations. Jonathan brings his professional expertise and industry knowledge to the government sales team as they design, develop, and implement innovative and scalable mobility solutions.
Our Kids of Miami-Dade and Monroe counties helps ensure better supervision of children in Florida's foster care system, with a wireless field service solution from AT&T.
Wireless field service solutions from AT&T allow field workers to work securely and remotely while reducing costs, increasing accountability, and improving productivity.
This IDC Buyer Case Study illustrates how Our Kids, a nonprofit
501 (c)(3) agency, set to work to overhaul the foster care system for the Miami-Dade and Monroe counties in the state of Florida, with an AT&T partnership and an innovative mobility solution.
A Statewide Automated Child Welfare Information System (SACWIS) helps states comply with mandatory reporting requirements and helps reduce the number of cases that are being mismanaged due to lack of accurate and timely information. By implementing SACWIS mobile clients on PDAs, smartphones, and laptop devices from AT&T, human services organizations can provide their mobile case workers or social workers with convenient access to the applications they need to carry out their day-to-day activities more effectively.
Below is a list of 10 key questions human services agencies need to ask when considering a wireless strategy.
Download the Human Services Questionnaire (PDF)
Top 10 Questions
- What applications do my field personnel use to perform their duties and what types of information do they need to access?
- How reliable are the current tools used to capture data during home visits and document services provided to families in need?
- How do case workers receive daily appointments and what method of communications do they use for email, address book, and calendar functionality today?
- How do supervisors communicate urgent cases out to the field, and how do case workers notify their home office about emergency situations while out in the field?
- How easy is it for case workers in the field to communicate with doctors, courts, and other service providers involved in child care?
- When case workers or social workers complete their home visit, how does my agency validate that a child has been seen?
- How does my agency track and manage the children who move in and out of the child welfare system?
- How does my agency ensure that field personnel are appropriately utilizing the asset given to them for their productivity tasks?
- Does my organization have systems and processes in place to coordinate and share data with state welfare systems?
- What are the key items that need to be addressed when looking for a public-carrier solution provider?
To learn more about AT&T wireless solutions for human services agencies, go to www.att.com/wirelessgovworkshop and schedule a wireless workshop today.
