Field Service Automation
Increase Effectiveness in the Field.
Wireless Field Service Automation (FSA) solutions can enable field-based employees in a variety of industries to work more productively. Through real-time access to work orders, part lists, and other essential back-office information from the latest wireless notebooks, handhelds, and PDAs, technicians can also more effectively meet the needs of customers.
Improve profitability. Enhance productivity. Satisfy customers.
AT&T FSA solutions can enhance your organization's profitability by reducing time to first fix, lowering operational costs and satisfying customers. AT&T offers a broad portfolio of Field Service Solutions that can range from simple form-based applications to stand-alone FSA applications, to mobile applications integrated with multiple back end systems.
Mobilize Your Field Force with AT&T Field Service Solutions
On-demand application platforms for mid-size field organizations:
- AT&T Field Service Solutions powered by Corrigo, a leading work order management solution—www.wireless.att.com/businesscenter/business-programs/mid-large/cross-industry/corrigo.jsp
- TelenavTrack™ from AT&T, a leading GPS-based solution for employee tracking and workforce management—www.wireless.att.com/businesscenter/business-programs/mid-large/vertical-industry/TelenavTrack.jsp
- Xora GPS TimeTrack™ from AT&T, a leading GPS solution for time tracking and mobile resource management—www.wireless.att.com/businesscenter/business-programs/mid-large/vertical-industry/Xora.jsp
AT&T Mobile Enterprise Applications, a leading hosted middleware solution that can extend back end systems to:
- Enable field technicians to receive and manage work orders on the mobile device—eliminating trips to the office and reducing paperwork
- Provide dispatchers with tools for smarter scheduling and dispatch—assigning the right person to the right work by analyzing their location (or the location of their vehical), skill set, and completion of previous assignments, all in real time
- Use wireless devices and application to manage parts (trunk inventory, new parts ordering), bill for out-of-warranty work, fill out timesheets, access knowledge base, and perform diagnostics of the equipment they service
Learn more about AT&T Mobile Enterprise Applications
AT&T Mobile Resource Management powered by Trimble
A leading, on-demand, vehicle-mounted MRM solution that integrates GPS, wireless, and Internet technologies into mobile software applications that strengthen your ability to manage your mobile workforce and assets. AT&T MRM offers robust fleet tracking, fleet management, and other mobile resource management tools with an array of features and options. www.att.com/mrm
