Video Share Frequently Asked Questions

Q. What is Video Share?
A.
One-way video live streaming that lets you share the moment during a mobile-to-mobile phone call.

Q. Where can I see a Video Share demo?
A.
To see a demo of Video Share please click here.

Q. What can I do with Video Share?
A.
Collaborate with colleagues and improve business processes by sharing live or pre-recorded video between mobile workers, while talking. Video Share is great for any size business with field operations or a mobile workforce. It helps technicians diagnose tough troubles, enables real-time merchandising, and meets job site challenges head-on. By reducing service dispatches, fuel costs, site visits, and travel time, Video Share can help improve productivity and the bottom line.

Q. What do I need to use Video Share?
A.
You need to make sure you have a Video Share-capable phone and be in a 3G coverage area.

Q. Which phones have Video Share?
A.
Currently, these phones have Video Share:

  • Samsung Rugby a837
  • Samsung BlackJack II
  • Samsung Access
  • Samsung SLM
  • Samsung A727
  • Samsung A737
  • LG Vu–CU 915
  • LG Vu–CU920
  • LG Shine
  • LG CU515
  • Motorola Z9
  • Stay tuned! More capable devices launching soon.

Q. Where is Video Share available?
A.
Video Share is now available in 275 cities nationwide!
Note: Both parties must be in a 3G area in order for Video Share to work. View 3G cities

Q. How is Video Share billed?
A.
A Video Share session is billed to the sender of the video stream in full-minute increments, and is applied to that sender's Video Share monthly plan or at a Pay-Per-Use rate of $0.35 per minute. No Video Share minutes are billed to the recipient of the stream; however the recipient must also have a Video Share monthly plan or Pay-Per-Use feature enabled on their account. Since Video Share works along with a normal voice call, both parties will also be using voice minutes at the rate listed in their plan.

Q. What are the pricing options?
A.
See table below for monthly plans. A Video Share Pay-Per-Use plan is also available at $0.35 per minute.

   Video Share $4.99/mo.  Video Share $9.99/mo.
 Minutes per Month  25  60
 Additional Usage  $0.30 per minute  $0.25 per minute

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