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2. Shop
   1. Cell Phones & Devices
   2. Cell Phone Plans
   3. Prepaid GoPhone
   4. Features
   5. Ringtones & More
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3. Support
   1. Phone/Device
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4. My Account

GoPhone - Prepaid Support

PHONE/DEVICE SUPPORT

Find help and instructions for your phone/device.

Select Your Device

Move Addresses & Contacts

Pay As You Go vs. Pick Your Plan

Tutorials

Get to know your phone:

• Learn the basics
• Voicemail
• Ringtones
• Text messaging
• E-mail
• And more...

• Go to Tutorials

Other Support Topics

Get answers to your GoPhone questions.

Usage

Rate Plan

Features

Account

Shopping

International

Refill Support

Wondering how to refill your GoPhone minutes or how to check your balance?

Refill Your Minutes

Check my Pick Your Plan Balance

Check my Pay As You Go Balance

Sign up for Auto Refill

Give the gift of minutes to a GoPhone Customer

Getting Started

• What are Pay As You Go and Pick Your Plan?
• Activate Your New GoPhone
• Store Locator
• View Coverage Area
• Mobile to Mobile Look up
• Change to Postpaid
• Transfer Number

myWireless Account

Wireless Number:	Password:

Remember my wireless number

Forgot Your Password?