Transfer up to five existing numbers at once from your current carrier to your new AT&T service. The numbers you're transferring must be transferred from a single account. If your numbers are on different accounts, you can still transfer your numbers to AT&T – here are your options:
- Place the orders separately – one order per existing account
- Call the Port Activation Center at 1-888-898-7685 to help complete your port request
Here's what you'll need
We'll ask you for some of your account information from your current wireless provider. We recommend you have a recent bill handy for quick reference.
You will need to know:
- The billing address associated with your current wireless provider account
- Your current wireless account number, usually located on the top left corner of your bill
- Your password or Personal Identification Number (PIN) for your current wireless account. This is not the password for logging in to their Web site to manage your account – it's the special word they ask you to help identify you over the phone. Not all accounts have this password or PIN – but if you have a prepaid account, yours may.
We'll walk you through the process of transferring your number(s) and assigning them to your new AT&T line(s) of service after we process your checkout information.
How long does it take to process?
Wireless-to-wireless transfers
In most cases, your transfer will happen instantly. However, in some cases, the transfer can take a little longer – up to five business days.
Wireline-to-wireless transfers
Your wireline or landline number can also be transferred – but the process will take longer. Please allow a minimum of five to seven business days.