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Hearing Aid Compatibility


About Hearing Aid Compatibility

As wireless carriers move from analog to digital services, accessibility for the deaf and hard of hearing is a concern. Digital technology means more features and improved efficiency—but some digital phones can cause interference for hearing aid users.

To make sure the deaf and hard of hearing can use digital wireless devices, the Federal Communications Commission (FCC) updated the Hearing Aid Compatibility Act of 1988 ("HAC Act"), mega passing regulations to increase the number of hearing aid-compatible wireless devices.

Along with many others in the wireless industry, we strive to ensure accessibility for all individuals, including deaf and hard of hearing consumers.

Learn more about hearing aid compatibility and wireless.

Learn more about hearing aid compatibility and wireless - Brochure (PDF)

Compatible Phones and Devices

We work closely with handset vendors to improve the user experience of customers who have hearing aids. Pursuant to FCC guidelines, the handsets listed below have been tested and rated for Hearing Aid Compatibility (HAC). These HAC ratings, or "M-Ratings" and "T-Ratings," help hearing aid users find the best phone for their needs.

Devices performing better with hearing aids:
Make Model 3G Wi-Fi FCC ID Rating Level of Classification**
Alcatel OneTouch Allura check mark check mark 2ACCJB0403 M4,T4 Best
Apple® iPhone® 4s* check mark check mark BCG-E2430A M3,T4 Best
Apple® iPhone® 5s* check mark check mark BCG-E2642A M3,T4 Best
Apple® iPhone® 6* check mark check mark BCG-E2816A M3,T4 Best
Apple® iPhone® 6 Plus* check mark check mark BCG-E2817A M3,T4 Best
Apple® iPhone® 6s* check mark check mark BCG-E2946A M3,T4 Best
Apple® iPhone® 6s Plus* check mark check mark BCG-E2944A M3,T4 Best
Apple® iPhone® SE* check mark check mark BCG-E2945A M3,T4 Best
Apple® iPhone® 7* check mark check mark BCG-E3091A M3,T3 Best
Apple® iPhone® 7 Plus* check mark check mark BCG-E3087A M3,T3 Best
AT&T (TeleEpoch) Cingular Flip check mark   U46-M3620 M3,T3 Good
AT&T (ZTE) Z223 check mark   Q78-Z222 M3,T3 Good
BlackBerry® Classic* check mark check mark L6ARHE150LW M3,T4 Best
BlackBerry® PRIV check mark check mark L6ARHL210LW M3,T4 Best
HTC First check mark check mark NM8PM33100 M4,T4 Best
HTC Desire® 610* check mark check mark NM80PO200 M4 Best
HTC One® (M8)* check mark check mark NM80PB120 M3,T4 Best
HTC One® (M8) Windows* check mark check mark NM80P6B180 M3,T4 Best
HTC One® (A9)* check mark check mark NM82PQ9120 M4,T4 Best
Kyocera DuraForceTM* check mark check mark V65E6560 M4,T3 Best
Kyocera DuraForce XDTM* check mark check mark V65E6790 M3,T3 Best
Kyocera DuraForceTM PRO check mark check mark V65E6820 M4,T3 Best
Kyocera DuraXE check mark check mark V65E4710 M4,T4 Good
Kyocera Hydro Air check mark check mark V65C6745 M3,T3 Best
Kyocera Hydro SHORE check mark check mark V65C6742 M3,T4 Best
LG B470 check mark check mark ZBFB460 M3,T4 Good
LG G Flex* check mark check mark ZNFD950 M3,T3 Best
LG G3* check mark check mark ZNFD850 M3,T3 Best
LG G3 Vigor* check mark check mark ZNFD725 M3,T3 Best
LG G5* check mark check mark ZNFH820 M3,T3 Best
LG G Vista2* check mark check mark ZNFH740 M3,T3 Best
LG K10 check mark check mark ZNFK425 M3,T3 Best
LG Phoenix2 check mark check mark ZNFK373 M3,T3 Best
LG V10 check mark check mark ZNFH900 M4,T4 Best
LG Escape2* check mark check mark ZNFH443 M3,T3 Best
LG Xpression2* check mark check mark ZNFC410 M3,T4 Better
Microsoft® Lumia 640 XL check mark check mark PYAAAA M3,T4 Best
Microsoft® Lumia 950 check mark check mark PYARM-1105 M4,T4 Best
NEC TerrainTM (NE-201A1A)* check mark check mark A98-RSZ3446 M3,T3 Best
Samsung The Galaxy Note® 5* check mark check mark A3LSMN920A M4,T3 Best
Samsung Galaxy S® 5* check mark check mark A3LSMCG900A M3,T3 Best
Samsung Galaxy Express Prime check mark check mark A3LSMJ320A M3,T4 Best
Samsung Galaxy Express 3 check mark check mark A3LSMJ120A M3,T3 Best
Samsung Galaxy S® 5* check mark check mark A3LSMCG900A M3,T3 Best
Samsung Galaxy S® 6* check mark check mark A3LSMG920A M3,T3 Best
Samsung Galaxy S® 6 ActiveTM* check mark check mark A3LSMG890A M3,T3 Best
Samsung Galaxy S® 6 Edge* check mark check mark A3LSMG925A M4,T3 Best
Samsung Galaxy S® 7* check mark check mark A3LSMG930US M4,T3 Best
Samsung Galaxy S® 7 Edge* check mark check mark A3LSMG935US M4,T3 Best
Samsung Galaxy S® 7 Active* check mark check mark A2LSMG891A M3,T3 Best
Samsung Galaxy Note7* check mark check mark A3LSMN930U M4,T4 Best
Sonim XP5* check mark check mark WYPL15V013AA M3,T3 Best
Xpal Power SpareOne Emergency Phone check mark   2ACDO-SO3GA M3,T4 Good
ZTE MavenTM check mark check mark SRQ-Z812 M4,T4 Best
ZTE Maven2 check mark check mark SRQ-Z831 M4,T3 Best
ZTE ZMAX 2 check mark check mark SRQ-Z958 M3,T3 Best

* This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important for the customer to try the different features of this phone thoroughly and in different locations, using their hearing aid or cochlear implant, to determine if they hear any interfering noise. The customer may request additional information from AT&T sales/Care representative or the manufacturer of this phone concerning hearing aid compatibility. The customer also may have questions about return or exchange policies, so sales/Care representatives need to be prepared to address those.

**The levels are "Good" which depicts devices with basic technology on entry level data speeds, “Better” which depicts devices with advanced technology and/or with advanced functionality, and “Best” which depicts devices with new technology and/or with new functionality that operate on faster data speeds.

Note: The list of hearing aid compatible phones change from time to time. For the most updated list, please contact the National Center for Customers with Disabilities at:
Voice calls: 1-866-241-6568
TTY calls: 1-866-241-6567

The NCCD is available from 8 a.m. to 1 a.m. ET, Monday through Friday, and on Saturday and Sunday from 9 a.m. to 10 p.m. ET.


M-Ratings and Hearing Aid Immunity

Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional can help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

T-Ratings and Compatibility with Hearing Aids with Telecoils

A telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils. Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils with telephones. T4 is the better/higher of the two ratings.

Try Before You Buy

Hearing loss and hearing aids are highly individualized so customer who use hearing aids are encouraged to try hearing aid compatible phones at AT&T owned and operated stores to determine which phones will work best for them. Find an AT&T store near you.


Options for Individuals with Hearing and/or Speech Impairments

Today's wireless devices are light, mobile, and packed with features. These features make writing and video calling easier on wireless devices. Some features that are particularly beneficial for people with hearing and/or speech impairments include:

  • Large screens, ideal for video
  • E-mail
  • Text Messaging
  • Video calling / chat
  • Visual Voicemail
  • Web browsing
  • Full QWERTY keyboard
  • Predictive text / autocomplete
  • Connection to Bluetooth keyboards


AT&T Accessibility plans*

AT&T Accessibility plans are for people who are deaf, hard of hearing, or have a speech disability. Voice calling is not their primary mode of communication. These plans are for customers who mainly use text messaging or video calling.

Smartphone Accessibility Plans**
Data 300MB 5GB 6GB 8GB
FaceTime / video
Not Available 15 hours 20 hours 40 hours
Monthly charge $40/month $55/month $70/month $90/month
AT&T Messaging     Unlimited  
Overage charge $20 per 300MB   $10 per 1GB  
Pay per minute
voice calls

Calculate your recommended data usage by using the smartphone data calculator located at

AT&T Accessibility plans can be as much as 25%**** less expensive than AT&T Mobile Share plans.


Basic Feature Phone Accessibility Plans
Monthly Charge $29.99/month $34.99/month $40/month
AT&T Messages 5000 5000 Unlimited
Data   Unlimited  
AT&T Messaging
Included Unlimited Included
Pay per minute
voice calls


Customers can apply for AT&T Accessibility plans by completing the AT&T Accessibility plan Application and Certification Form.

Device and pricing offers are subject to change.

To learn more about AT&T Accessibility plans, contact AT&T at or call our National Center for Customers with Disabilities at:
1-866-241-6567 (TTY)
1-866-241-6568 (Voice)

All AT&T Accessibility plans are for use in the U.S.

*AT&T Accessibility plans are not for use on iPads.

AT&T Accessibility plans are for most Smartphones. Check with our center for customers with disabilities for offered devices.

**Current customers with a Smartphone data unlimited plan can keep their existing data plan. This applies if upgrading their device to another Smartphone and/or extending their contract. Customers who choose to move to a new lower price cannot go back to their old unlimited plan. All new activations or smartphone upgrades must choose current plan.

***Video calling or FaceTime is offered on 5GB and higher plans.

FaceTime over Wi-Fi is on most iPhones and iPads. FaceTime over wireless is not on all iPhone devices.

****Savings estimate based on monthly device charge applied with AT&T Mobile Share plans.

In addition to the monthly cost of the rate plan and any selected features, AT&T imposes the following charges: a Regulatory Cost Recovery Fee of up to $1.25 to help defray its cost incurred in complying with obligations and charges imposed by state and federal telecom regulations, a gross receipts surcharge, and State and Federal Universal Service Charges. These fees are not taxes or government-required charges. Taxes and other fees also apply.

Note: Please carefully review the Plan Terms, which explain the limitations of your service. Service is not available at all times in all places. Check Map and Coverage Limitations.

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