The National Center for Customers with Disabilities (NCCD)
Available to serve your needs
At AT&T's National Center for Customers with Disabilities (NCCD), based in Baton Rouge, LA, our specialized customer service representatives can arrange for an alternate billing format such as Braille or large print, as well as questions regarding the Directory Assistance Exemption Program and the Code Factory software. Our NCCD representatives are knowledgeable on equipment and accessories, features and services and helping you find a calling plan that fits you best.
Please contact the NCCD if you have questions about receiving information in an accessible format.
- Voice calls: 1-866-241-6568
- TTY calls: 1-866-241-6567
The NCCD is available from 8 a.m. to 1 a.m. ET, Monday through Friday, and on Saturday and Sunday from 9 a.m. to 10 p.m. ET.