AT&T Smart Limits for Wireless™ Terms of Use
Cellular Service Agreement/Price Plan
To the extent you have signed up to receive wireless services from AT&T, these Terms are subject to the Terms of your Wireless Service Agreement and Terms of your Rate Plan, including, but not limited to, the alternative dispute resolution policy that you agreed to when you signed up for such service.
In the event of any conflict between these terms and your Wireless Service Agreement and Terms of your Rate Plan, your Wireless Service Agreement and Terms of your Rate Plan will govern with respect to the issue(s) in conflict.
Important Information About Use of The AT&T Smart Limits for Wireless™ Service / Web Site
Ability to access the Internet is a requirement to utilize the AT&T Smart Limits for Wireless service.
AT&T Smart Limits for Wireless, for a variety of reasons, may over-count or under-count your actual usage. As a result, you may incur overage charges despite having set Text/Instant Messaging Limits or Download Limits or you may be prevented from using some messages included in your plan. The principal causes of miscounting include:
- Traveling outside the time zone you indicated as the primary place of use,
- Network communication delays or outages,
- Using the service on networks served by other carriers which do not support the AT&T Smart Limits for Wireless technology, and
- Registering or changing settings in mid-billing cycle or changing rate plan in mid-billing cycle.
You are responsible for keeping the time zone setting for the phone user current and adjusting limits as necessary following any rate plan changes.
In some instances, AT&T Smart Limits for Wireless may not fully enforce Time of Day Restrictions.
AT&T Smart Limits for Wireless does not block any incoming calls except for calls from numbers you designated as Blocked Numbers.
AT&T Smart Limits for Wireless does not block premium charges that apply to premium text messages such as voting on the outcome of television shows and subscription services such as sports scores, horoscopes, and the like. Text/Instant Messaging Limits applies to Text and Instant Messages only and does not limit nor restrict the use of picture/video messages or video share.
AT&T Smart Limits for Wireless does not block nor restrict Push to Talk, Video Share, Wi-Fi or Visual Voicemail (VVM) services.
AT&T Smart Limits for Wireless does not count Free Incoming Minutes correctly, and therefore, AT&T does not recommend using the Minutes Limits feature for subscribers on rate plans nor features that include Free Incoming Minutes (Free Incoming Minute Plans were offered in limited areas for limited times).
Unlimited services may be limited by the parameters you set in AT&T Smart Limits for Wireless. For example, unlimited messaging will be capped at the Text/Instant Messaging Limits you set. You can, however, change or remove the limits you set at any time.
There may be methods which will allow Smart Limits for Wireless to be circumvented.
If you are on a plan which includes domestic and/or international roaming charges, AT&T Smart Limits for Wireless does not block these charges. Limits and restrictions you set in AT&T Smart Limits for Wireless may not be enforced while roaming.
Allowed and Blocked Numbers work for enabling and blocking voice calls and text messages only and do not enable nor prevent the use of instant messaging or picture/video messaging or video share.
We recommend that you set your own phone numbers as Allowed Numbers so that you and your child can continue to call and text each other regardless of limits or restrictions you set in AT&T Smart Limits for Wireless. Calls and Text Messages to and from Allowed Numbers may result in overage charges. If the calling party number (Caller ID) on incoming calls is not available, AT&T Smart Limits for Wireless cannot recognize it as a Blocked number. Therefore, there may be instances where an incoming call from a Blocked Number is not blocked from reaching your child.
Content Filtering lets you restrict your child from accessing inappropriate content via MEdia™ Net on their phone. Content filtering also restricts access to all content outside of MEdia™ Net. No filtering is 100% accurate and AT&T does not guarantee filtering accuracy. Content Filters do not work with iPhones.
It is your responsibility to ensure that the AT&T Smart Limits for Wireless service is properly set up. You will continue to be charged the monthly fee for the AT&T Smart Limits for Wireless service whether or not you have set any of the AT&T Smart Limits for Wireless limits, restrictions and/or other available features.
AT&T reserves the right to terminate your AT&T Smart Limits for Wireless service with or without cause. Terms of Smart Limits for Wireless service are subject to change at any time.