Discontinuation of TDMA/Analog Service

As of February 18th, 2008, AT&T has discontinued service of its TDMA/Analog network.*

Since 2006, AT&T (formerly Cingular Wireless) notified affected customers of plans to discontinue TDMA and Analog service in February 2008. (In some markets, TDMA service was discontinued earlier, and impacted customers in these markets were notified in advance.) To avoid service termination, customers must upgrade to GSM service.  If you have not yet migrated to GSM service, please call 800-331-0500 or visit a Retail location in your area. (Business customers should call 866-746-9957).

Please know that AT&T is committed to making this transition as smooth as possible. We apologize for the inconvenience and hope you will stay with AT&T to take advantage of our robust GSM service offering.

* Please note that service on former Dobson TDMA and Analog networks will be terminated on March 1, 2008.

FAQs

Q: I'm a TDMA/Analog customer. Will I have to purchase a new GSM phone?
A: Yes. But there are many options available to customers who sign up for GSM service, including discounted and even free phones in some cases. If you are an affected customer, please contact us to discuss the available options that can best meet your needs.

Q: Will I need to change calling plans? What about the features of my current TDMA/Analog calling plan?
A: Yes, customers switching to our GSM network must select a GSM calling plan. Most of the features on existing TDMA/Analog calling plans are also available on GSM. In addition, GSM plans may offer features not available with TDMA/Analog service. Please contact us with any questions about your account.

Q. Will I need to get a new phone number?
A. In most cases, TDMA/Analog customers will be able to take their phone numbers with them to their new service.