GoPhone® Roaming in Mexico
& Canada

Use your GoPhone service when traveling in Mexico and Canada! GoPhone customers are automatically enrolled and eligible for roaming in these countries – no additional feature is required.


Rates for sending and receiving messages while roaming in Mexico & Canada:

Text
Messaging		 $0.25 per message sent
$0.20 per message received
Picture
Messaging		 $1.30 per message sent
$0.25 per message received
Internet
Browsing
(Data)		 $0.0195 per KB


International calling from Mexico or Canada

To place international calls from Mexico or Canada, you will need to use the international number format – plus sign followed by the country code and the phone number. The plus sign can be accessed from most GSM phones by holding down the 0 key. For example, to call the U.S., whose country code is 1, dial +1, then the area code and phone number. Voice calls made or received while roaming in the Gulf of Mexico will be charged $0.99 per minute.

Local calls within Mexico or Canada can be made simply by dialing the 10-digit number, including the area code and local phone number.

You can access your voicemail when roaming in Mexico or Canada by holding the 1 key. If you aren't able to reach voicemail this way, you can also access it by dialing +1, then your wireless number. Once you hear your voicemail greeting, press the * key and enter your voicemail password. Calls to voicemail when roaming internationally are billed at international roaming rates*.


Assistance while roaming in Mexico or Canada

To reach Automated Assistance or Customer Care while roaming in Mexico or Canada, dial 611 from your wireless phone or +1-408-962-1025 from any landline phone.

View roaming coverage in Mexico
View roaming coverage in Canada
Learn more about roaming in Mexico or Canada

*International roaming in countries outside of Mexico or Canada is currently unavailable.




 
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