AT&T UnitySM Family Talk Terms & Conditions
Terms Applicable to AT&T Unity FamilyTalk® Plans:
Eligibility Requirements: AT&T local and wireless combined bill required. For residential customers, qualifying AT&T local plan from AT&T required. For business customers, qualifying AT&T local service plan required. Specific AT&T services that qualify vary by location; see www. att.com or call 1-800-288-2020. Certain business accounts are not eligible for Unity Plans. Discounts on any other combined-bill wireless plans will be lost if an AT&T Unity plan is added to your combined bill. If an existing wireless plan is upgraded to an AT&T Unity plan, all discounts and promotions will be lost when subscribing to that plan. Credit approval required. Subscriber must live and have a mailing address within Cingular’s owned network coverage area. An early termination fee applies if service is terminated before the end of the contract term. The fee will begin at $175 per device and decrease by $5 each month for the term of the agreement. If phone is returned within 3 days, activation fee will be refunded. If phone is returned within 30 days in like-new condition with all components, early termination fee will be waived. All other charges apply. Some dealers impose additional fees.
Minute Increment Billing and Usage: Airtime and other measured usage are billed in full-minute increments, and actual airtime and usage are rounded up to the next full increment at the end of each call for billing purposes. AT&T charges a full-minute increment of usage for every fraction of the last minute used on each wireless call.
Minutes will be depleted according to usage in the following order: Night and Weekend Minutes, Mobile to Mobile Minutes, Anytime Minutes and Rollover Minutes. Calls placed on networks served by other carriers may take longer to be processed, and billing for these calls may be delayed. Those minutes will be applied against your Anytime monthly minutes in the month in which the calls appear on your bill. Unanswered outgoing calls of 30 seconds or longer incur airtime. You may obtain usage information by calling customer service or using one of our automated systems.
Pricing/Taxes/No Proration: Final month’s charges are not prorated. Prices are subject to change. Prices do not include taxes.
Activation Fees: $36 Activation Fee for each new line.
Nights and Weekends: Nights are 9:00 p.m. to 6:00 a.m. Weekends are 9:00 p.m. Friday to 6:00 a.m. Monday (based on time of day at switch providing your service). Included long distance calls can be made from the 50 United States, Puerto Rico and U.S. Virgin Islands to the 50 United States, Puerto Rico, U.S. Virgin Islands, Guam and Northern Mariana Islands. Roaming charges do not apply when roaming within the service area of land-based networks of the 50 United States, Puerto Rico and U.S. Virgin Islands. International long distance rates vary. Additional charges apply to services used outside the land borders of the U.S., Puerto Rico and U.S. Virgin Islands.
Unlimited Voice Services: Unlimited voice services are provided solely for live dialog between two individuals. Unlimited voice services may not be used for conference calling, call forwarding, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, or other connections which do not consist of uninterrupted live dialog between two individuals. If AT&T finds that you are using an unlimited voice service offering for other than live dialog between two individuals, AT&T may, at its option, terminate your service or change your plan to one with no unlimited usage components. AT&T will provide notice that it intends to take any of the above actions, and you may terminate the agreement.
Off-net Usage: If your minutes of use (including unlimited services) on other carrier networks ("off-net usage") during any two consecutive months exceed your off-net usage allowance, AT&T may, at its option, terminate your service, deny your continued use of other carriers’ coverage, or change your plan to one imposing usage charges for off-net usage. Your off-net usage allowance is equal to the lesser of 750 minutes or 40% of the Anytime Minutes included with your plan. AT&T will provide notice it intends to take any of the above actions, and you may terminate the agreement.
Caller ID Blocking: Your billing name may be displayed along with your wireless number on outbound calls to other wireless and landline phones with Caller ID capability. Contact customer service for information on blocking the display of your name and number. You may be charged for both an incoming and an outgoing call when incoming calls are routed to voicemail, even if no message is left. See Wireless Service Agreement for additional conditions and restrictions.
Rollover Minutes: Rollover Minutes accumulate and expire through 12 rolling bill periods. Bill Period 1 (activation) unused Anytime Minutes will not carry over. Bill Period 2 unused Anytime Minutes will begin to carry over. Rollover Minutes accumulated starting with Bill Period 2 will expire each bill period as they reach a 12 bill period age. Rollover Minutes will also expire immediately upon default or if customer changes to a non-Rollover plan. If you change plans (including the formation of a FamilyTalk plan), or if an existing subscriber joins your existing FamilyTalk plan, any accumulated Rollover Minutes in excess of your new plan or the primary FamilyTalk line’s included Anytime Minutes will expire. Rollover Minutes are not redeemable for cash or credit and are not transferable.
AT&T Unity Minutes: AT&T Unity Calling Minutes may be used, subject to the above provisions governing unlimited usage, when directly dialing or receiving calls from any other eligible AT&T landline or wireless phone number from within your calling area. AT&T Unity Calling Minutes may not be used for interconnection to other networks. Calls to AT&T voicemail and return calls from voicemail not included. AT&T Unity Minutes include unlimited minutes to and from any other eligible AT&T landline or wireless phone numbers. AT&T Unity Minutes are not included when checking usage for the current billing period.
Terms Applicable to Features: Certain features will not be available in all areas at all times.
AT&T Roadside Assistance: See welcome letter and/or brochures for full terms and conditions.
Push to Talk: See Push to Talk brochure for coverage and full details. AT&T Mobile Back-up: For more information including terms and conditions, please see the Smart Solutions brochure or visit www.att.com/mobilebackup.
Wireless Phone Insurance: The Wireless Phone Insurance program is underwritten by Continental Casualty Company, a CNA company (CNA), and administered by Asurion Protection Services, LLC (formerly lock\line LLC) (Asurion Protection Services Insurance Agency, LLC CA Lic#OD63161), a licensed agent of CNA. May not be available in all states. Claims may be fulfilled with new or refurbished equipment. Each replacement phone is subject to a non-refundable $50 deductible. See a Wireless Phone Insurance brochure for complete terms and conditions of coverage, available at any participating Cingular Wireless (now the new AT&T) location or www.att.com/wireless. Eligibility varies by device. Terms and Conditions are subject to change.
VoiceDial: See VoiceDial brochure for full details.
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