Existing Customers

Naturally, as a former Unicel customer, you have questions about the acquisition by AT&T. Consider this your one-stop shop for answers. And if, for any reason, we aren't able give you the information you're after here, we'll help you get headed in the right direction.

"Find it fast" provides quick information about where to go to pay your bill, get a new phone and calling plan, and more. In addition, we've listed answers to customers' frequently asked questions. If you still don't see the answer to your question here, just dial one of the following numbers for assistance:

• Vermont & New York: 1-800-215-7004
• Washington state: 1-800-385-5645

Important Information About Changes to Your Service

As a former Unicel customer in Vermont, upstate New York, or northeastern Washington State, you're now part of the AT&T family – and soon we'll be able to offer you a huge variety of new products, services, and added benefits! Learn about wireless from AT&T

You'll also be automatically enrolled in the AT&T Upgrade Advantage(SM) Program. This custom-tailored program rewards you simply for staying with us. Not only will you receive discounts on the widest selection of wireless phones, but the higher your monthly rate plan and data-package rates, the more you'll save. It's a well-earned reward for your loyalty.

Learn more about AT&T Upgrade Advantage program