Error: "Msg 3002 - Sorry we are unable to process your location request. Please contact care.
FACT:
Find Friends
SYMPTOM:
Error: "Msg 3002 - Sorry we are unable to process your location request. Please contact care.
Find Friends receiving error code "3002".
Issues and errors.
FIX:
  1. Verify that the Find Friends service is compatible with the device.
  2. Check for GPRS attach on the device.
  3. Clear the cache on the device.
  4. Turn the wireless phone off/on then attempt the location request again.
  5. If the location request is unsuccessful, please contact Customer Service.



If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
Some differences may exist for devices not purchased from AT&T.


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