GSM Switch Recording Message 2: "Your call cannot be completed as dialed. Please check the number and dial again."
SYMPTOM:
GSM Switch Recording Message 2: "Your call cannot be completed as dialed. Please check the number and dial again."
GSM Announcement 2: "Your call cannot be completed as dialed. Please check the number and dial again. Message 2G3XXX."
Placing calls
CAUSE:

Possible Causes:

  • Message 2 is generally heard when the number being dialed requires a certain dialing pattern.
  • This message can also be heard if a restriction is in place to prevent certain outbound calls.
  • Attempt to dial the number using 7 digits (555-1212), 10 digits (407-555-1212), and 11 digits (1-407-555-1212).

FIX:

Please contact Customer Care if either of the following occur:

  • Message 2 comes on, yet no restrictions to the service have been requested.
  • Message 2 comes on and all dialing patterns (7, 10, and 11 digits) have been attempted.



If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
Some differences may exist for devices not purchased from AT&T.


Top