GSM Switch Recording Message 24: "The person you are trying to reach is not accepting calls at this time. Please try your call again later."
SYMPTOM:
GSM Switch Recording Message 24: "The person you are trying to reach is not accepting calls at this time. Please try your call again later."
GSM Announcement 24: "The person you are trying to reach is not accepting calls at this time. Please try your call again later. Message 24G3XXX."
Receiving calls
CAUSE:
  • Message 24 is generally heard when the wireless device is powered off or there is no wireless coverage where the device is positioned.
  • If the service has voicemail, the inbound call should go to the voicemail box.

FIX:

Please contact Customer Care if either of the following occur:

  • Message 24 comes on, yet voicemail is present on the service.
  • Message 24 comes on and the device shows at least 2 bars of signal.
  • Message 24 comes on, yet no restrictions have been enabled on the device.
  • Message 24 comes on, yet no restrictions to the service have been requested.



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Some differences may exist for devices not purchased from AT&T.


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