Unable to Access HTML with the AT&T 8525
FACT:
Windows Mobile 5.0
AT&T 8525
SYMPTOM:
Error: "page cannot be displayed" on the AT&T 8525
White screen in the AT&T 8525
Unable to access Internet on the AT&T 8525
Unable to Access HTML with the AT&T 8525
Browser freezes, stops responding, or responds slowly
FIX:
  1. Verify the device is on.
  2. Verify the device has at least two bars of signal strength in the upper right hand corner of the display. If not, move to a different location where the device does get at least two bars of signal strength.
  3. Perform a soft reset.
  4. Attempt to connect.
  5. Determine if the GPRS network is available.
  6. Verify the browser and APN settings.
  7. Enter a URL such as www.google.com.
  8. If unable to access this site, please contact AT&T Customer Service for wireless customers.



If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
Some differences may exist for devices not purchased from AT&T.


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