Setting the APN on the Palm Treo 680
SUBJECT:
Setting the APN on the Palm Treo 680
Accessing GPRS settings on the Palm Treo 680
FACT:
Palm Treo 680
SYMPTOM:
Internet access
Accessing HTML
FIX:
  1. Press the Home key until the word "All" or "System" is displayed in the upper right hand corner.

     
  2. Tap the Prefs icon.

     
  3. From the list options, tap Network.

     
  4. Tap Modify to edit the network preferences.

     
  5. If applicable, select No when prompted to create a new connection.

     
  6. Verify the following settings:

     
    • Service: AT&T or MEdia Net
    • Connection: GPRS
    • Username: WAP@CINGULARGPRS.COM
    • Password: CINGULAR1
    • APN: wap.cingular
  7. Once the GPRS settings have been configured, tap Details.

     
  8. Tap Advanced.

     
  9. Verify the following:

     
    • IP Address: Automatic (checked)
    • Query DNS: checked
  10. Tap OK twice to return to the Preferences, then tap Done.

     
  11. Ensure the browser settings are correct.
  12. Attempt to launch a web page.
  13. If probems persist, please contact AT&T Customer Service for wireless customers.

NOTE:
APN: Access Point Name.


If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
Some differences may exist for devices not purchased from AT&T.


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