Subscribe to Alerts

By default, you're only subscribed to one alert, the Offline Report Ready Alert.  To enroll to begin receiving other alerts you can do this online within eBill.  You can select to receive online or email notifications, or both.

    All emails will be sent to the email address registered to your online profile.  You cannot specify an alternate email addresses.

For some alerts, you have to specify additional parameters (such as which accounts receive the alert).  See Set Additional Parameters for Alerts.

The available alerts vary by user role.  Not every user role will have access to all alerts.

You can use the same process to unsubscribe from an alert if you no longer want to receive a notification when a particular event occurs.
Subscribing to alerts is available for all user roles.

 

Subscribe or unsubscribe to alerts

1.      From Menu Options, under Alerts, click Configure Alerts.  The Configure Alerts page appears displaying your current alert settings.

2.      Use the checkboxes  under the columns for Online and Email to subscribe or unsubscribe to any alerts.  If the box is checked, you're subscribed for the alert and will receive notifications through the indicated medium (online and/or email).  If the box is unchecked, you're not subscribed to the alert and won't receive notifications.

3.      (Optional) If additional parameters are available, specify any additional parameters by clicking the button in the 4th column.  See Set Additional Parameters for Alerts.

    For alerts that do require additional parameters, signing up for the alert by itself will not result in any alerts being generated, you must specify the specific account(s) to be included.

4.       At the bottom of the page, click Save Settings.  The Alert History page appears and your changes will take effect immediately.  Alternatively you can click Cancel and the Alert History page appears without any changes in your alert notification settings.

 

Related Topics

Available Alert Types

Set Additional Parameters for Alerts

View Alert Messages from the eBill Home Page

View Previous Alert Messages