Use a Credit or Check Card to Make a One-time Payment and Set Up Recurring Payment at the Same Time

For Billing Accounts , eBill allows you to set up a recurring payment and make a one-time payment for a specific amount at the same time, using the same credit card or check card. Since recurring payments will not take effect until the next billing period, a one-time payment can address any current balance due on an account.

    You cannot set up a recurring payment on an account with a Past Due Balance. You must satisfy the Past Due Balance or make a sufficient one-time payment at the same time. 

After you set up a recurring payment on a Billing Account, the recurring payments automatically deduct the current amount due each billing period. The timing of these payments is based on your billing cycle.

There are two methods to perform both a one-time and recurring payment. Either add a recurring payment setup to a one-time payment, or add a one-time payment to a recurring payment setup. To se tup recurring payments using a credit or check card, you must have a valid card supported by Visa , MasterCard , Discover , or American Express .

When you enter payment information, all mandatory fields are marked with an asterisk (*). During the payment process, you will have the option to cancel at any point before you submit your payment. To return to the eBill homepage, clicking Cancel. Your payment details are not saved.

Performing both a recurring and one-time Billing Account payment using a credit or check card is available to the following user roles:

§         Company Administrator

§         Billing Account Manager

    Billing Accounts on Billing type Foundation Accounts are not eligible for one-time or recurring payment in eBill.

 

Add a recurring payment to a one-time credit or check card payment

1.      With a Billing Account selected, from the Menu Options, under Pay Bill, click One Time Payment. The One-Time Payment page appears with the current Billing Account in context.

2.      To select a different Billing Account, click Change Billing Account. See Select Billing Accounts.

    If you have previously made a payment on this Billing Account, this screen will contain the details of your last successful payment. For security reasons your sensitive payment information will be masked.

3.      By default, Credit or Check Card is listed as the Payment Method. The bottom portion of the screen contains fields for you to enter your card details (as opposed to EFT details).

4.      Specify the amount that you want to pay

        Pay Total Invoice Amount Due

        Past Due Balance

        Other Amount

    At this time, AT&T limits one-time credit or check card payment transactions to a maximum amount of $99,999.99 per transaction, and up to two separate transactions a day for each account.

5.      In the Credit or Check Card Number field, enter your card number.

6.      In the Expiration Date fields, enter the expiration month and year for your card.

7.      Enter the CVV/CVN  for your card. This is a 3-or 4-digit security number to further ensure your card is used legitimately. For help locating this number, click  the quick help question mark icon.

8.      If you have one, enter a Customer Code  (up to 17 characters). This is a feature available to some Business, Corporate, and Purchasing cardholders. The description you enter here will appear on the bill for your card if the issuing bank supports presentation of this detail.

9.      Select the Click here to also set up a recurring payment with this information check-box and then specify if you're using a check card or credit card in the drop-down menu on the right.

10.  At the bottom of the page, click Submit. The Payment Verification page appears presenting all the payment information you just entered.

    You may receive warning messages based on the information you enter. If you receive a warning message, adjust your payment details accordingly.

11.  Verify that all payment information entered is accurate and review the Terms and Conditions for both the one-time and recurring payments.

    If any information is incorrect, click Edit at the bottom right of the page to go back to the previous page and make changes.  Using your browsers Back button is not recommended as some data may be lost and need to be re-entered.

12.  To view the terms and conditions as a separate page, click View Printer Friendly Terms and Conditions . You can use this option to easily save or print the agreed upon terms and conditions for your records.

13.  If all of the information presented is accurate, and you accept the Terms and Conditions, click Submit. The One-Time and Recurring Payment Confirmation page appears. 

Your payment has now been established. The one-time payment and recurring payment setup will have separate confirmation numbers. Save the confirmation numbers for future reference. As soon as your one-time payment is processed and approved it will appear on the Payment History page.

    On the Payment Confirmation screen you'll have options to set up another recurring payment, view your paperless billing status, or return to the eBill homepage.

    Recurring payments will not take effect until the next billing period.  Any current balance will still need to be paid to avoid late fees or penalties.

Some browsers save data that you have entered. If you're concerned about others users of your computer obtaining this data, clear the browser  cached data (for details view the documentation for your browser). For security reasons, eBill will always mask the display of any future presentations of your payment information.

 

Add a one-time payment to a recurring payment setup using a credit or check card

1.      With a Billing Account selected, from the Menu Options, under Pay Bill, click Recurring Payment. The Recurring Payment page appears with the current Billing Account in context.

2.      To select a different Billing Account, click Change Billing Account. See Select Billing Accounts.

    If this Billing Account is already subscribed to a recurring payment, this screen will contain the current recurring payment details. The page will let you set up a new recurring payment. Instead, you can modify, suspend, or remove the existing recurring payment. See Modify Existing Recurring Payments for Billing Accounts.

3.      By default, Credit or Check Card is listed as the Payment Method. The bottom portion of the screen contains fields to enter your card details (as opposed to EFT details).

4.      In the Credit or Check Card field, enter your card number.

5.      If prompted, specify whether your card is a credit or check card.

6.      In the Expiration Date fields, enter the expiration month and year for your card.

7.      Enter the CVV/CVN  for your card. For help finding this number, click the quick help question mark icon.

8.      If you have one, enter a Customer Code  (up to 17 characters). This is a feature available to some Business, Corporate, and Purchasing cardholders. The description you enter here will appear on the bill for your card if the issuing bank supports presentation of this detail.

9.      Select the Click here to also make a one-time payment with this information checkbox.

10.  To the right of the checkbox, specify the amount of the one-time payment. 

        Pay Total Amount Due

        Pay Past Due Balance

        Other Amount

    At this time, AT&T limits one-time credit or check card payment transactions to a maximum amount of $99,999.99 per transaction, and up to two separate transactions a day for each account.

 

11.  At the bottom of the page, click Submit. The Payment Verification page appears presenting all the payment information you just entered.

    Warning messages may appear based on the information entered. Adjust your payment details accordingly if you receive any warning messages.

12.  Verify that all payment information entered is accurate and review the Terms and Conditions  for both one-time and recurring payment.

    If any information is incorrect, click Edit at the bottom right of the page to go back to the previous page and make changes. Using your browsers Back button is not recommended as some data may be lost and need to be re-entered.

13.  (Optional) Click View Printer Friendly Terms and Conditions to view the terms and conditions as a separate page. You can use this option to easily save or print the agreed upon terms and conditions for your records.

14.  If all the information presented is accurate and you accept the Terms and Conditions, click Submit

The One-Time and Recurring Payment Confirmation page appears. Your payment is established. The one-time payment and recurring payment setup will have separate confirmation numbers. Save the confirmation numbers for future reference. As soon as your one-time payment is processed and approved it appears on the Payment History page.

    On the Payment Confirmation screen you will have options to set up a recurring payment, view your paperless billing status, or return to the eBill homepage.

    Recurring payments will not take effect until the next billing period.  Any current balance will still need to be paid to avoid late fees or penalties.

Some browsers save data that you have entered. If you are concerned about others users of your computer obtaining this data, clear the browser  cached data (for details view the documentation for your browser). For security reasons, eBill masks your payment information.

 

Related Topics

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Use a Credit or Check Card to Set up Recurring Payments

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Modify Existing Recurring Payments for Billing Accounts

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