Additional Terms for Enterprise Customers

Welcome to AT&T and to the Additional Terms for Enterprise Customers home page. We're pleased that you've selected us as your wireless carrier. This site is provided to you as a convenience so that you can review additional documents containing enterprise customer-specific terms and conditions, and enterprise product-specific pricing, terms and conditions that govern your Corporate Responsibility Users’ use of AT&Ts wireless services. All documents constitute “Sales Information” for purposes of, and are incorporated into, your organization’s wireless service agreement with AT&T.*

You can print any of the documents available below. NOTE that the documents: The documents are subject to change, so we recommend that you check back frequently for the most up-to-date information.

*Products referenced under item 2 below may not be offered under all agreement types. To determine applicable Sales Information, check your organization’s wireless service agreement for available product offers.


1. Enterprise Customers: Additional Service and Equipment Related Terms Updated 02-05-2018   
2. Additional Product-Specific Terms and Conditions:  
  • Rate Brochures for Plans, Features, and Other AT&T Mobile Services:
      AT&T Wireless Broadband  
      AT&T Wireless Internet  
      AT&T Business Unlimited Plans  
      AT&T Unlimited Plan  
      AT&T Unlimited ChoiceSM & Unlimited PlusSM for Business  
      AT&T Mobile SelectSM – Pooled Plans  
      AT&T Business Connect Plans  
      AT&T Business Nation® Plans  
      AT&T Business Pooled NationSM Plans   
      AT&T Business Pooled NationSM For Data Plans  
      AT&T BusinessTalk Plans  
      AT&T Cuba ConnectSM  
      AT&T Data ConnectSM Plans for Business   
      AT&T Data ProSM Plans for Business   
      AT&T International Long Distance Offers   
      AT&T International Day Pass   
      AT&T Passport   
      AT&T Viva MexicoSM Plans   
      AT&T Nation® with Canada Plans   
      AT&T Mobile Share FlexSM plans for business   
      AT&T Mobile Share AdvantageSM plans for business   
      AT&T Mobile Share® Value Plans for Business   
      AT&T Mobile Share® Data for Business Plans   
      AT&T Wearables™ Solution   
  • Feature Brochures/Product Briefs for Optional Programs:
      The Archiving Platform from Smarsh  
      AT&T Dynamic Traffic Management - Enterprise  
      AT&T Dynamic Traffic Management - Public Safety  
      AT&T Message Archiving  
      AT&T Messaging ToolkitSM  
      AT&T Mobility Solutions Services  
      AT&T OfficeDirect
      AT&T Global Smart Messaging Suite  
      Samsung Knox  
      Mobile Remote Access Services from AT&T (MRAS)  
  • Service Guides for Supplemental Services:
       AirWatch® Hosted MDM from AT&T  
       AirWatch® On-Premise MDM from AT&T  
       AT&T Video Meetings with Blue Jeans  
       IBM MaaS360  
       MobileIron® Basic Connected Cloud from AT&T  
       MobileIron® Connected Cloud from AT&T  
       MobileIron® Virtual Smartphone Platform (VSP) from AT&T  


  • Product Briefs for Supplemental Services:**

    AccessMyLan from AT&T
    AirWatch® Hosted MDM from AT&T
    AirWatch® On-Premise MDM from AT&T
    AT&T Business Messaging
    AT&T Campus Guide
    AT&T Control Center
    AT&T Enhanced Push-to-Talk
    Fleet Complete Asset Tracker
    AT&T Fleet Manager
    AT&T Fleet Management for Enterprise and Government
    AT&T Landline Texting
    AT&T Landline Texting - API
    AT&T Mobile Forms™
    AT&T Video Meetings with Blue Jeans
    AT&T Work
    AT&T Workforce Manager
    Box from AT&T Product Brief
    Enterprise On-Demand
    Good Dynamics from AT&T
    IBM MaaS360 Commercial

     MobileIron® Cloud
     MobileIron® Connected Cloud from AT&T
     MobileIron® Hosted from AT&T
     MobileIron® Virtual Smartphone Platform from AT&T
     MobileIron® VSP from AT&T – Managed Hosted MDM Solution
     NetMotion Mobility™ from AT&T
     NetMotion Diagnostics™ from AT&T
     Office 365 from AT&T
     Panic Button from AT&T
     Rave Guardian from AT&T
     RingCentral Office@Hand from AT&T (for Enterprise)
     RingCentral Office@Hand from AT&T (for Small Business)
     Satellite Solutions
     Smart911 from AT&T
     SmartPrepare from AT&T



    3.Optional Programs:


    AT&T FirstNet Solution Attachment 06/30/17


    1. General. Pursuant to the terms and conditions of the Agreement and this Attachment, AT&T will provide the AT&T FirstNet Solution, as described more fully below.


      1.1 AT&T FirstNet Solution. The AT&T FirstNet Solution includes additional Services that are available and intended for use with the AT&T FirstNet Nationwide Public Safety Broadband Network (collectively, the “AT&T FirstNet Solution”).


      1.2 Eligibility. In order to take advantage of the AT&T FirstNet Solution, Customer must (a) be a qualified “Public Service Entity” as recognized by the First Responder Network Authority, and (b) restrict access to the AT&T FirstNet Solution solely to Authorized Users (as defined in the AT&T FirstNet Solution Service Guide described below) who must be located in a state or territory which has opted in to use the AT&T FirstNet Nationwide Public Safety Broadband Network, unless otherwise authorized by AT&T prior to submission of an order for service.


      1.3 AT&T FirstNet Solution Pricing and Terms. In the event Customer takes advantage of the AT&T FirstNet Solution, Customer will be bound by the rates, terms and conditions set forth in the AT&T FirstNet Solution Service Guide found at, as such rates, terms and conditions may be modified by AT&T from time to time, all of which are incorporated herein by reference.”


    2. Incorporation of Agreement. The terms, conditions and defined terms set forth in all documents comprising the Agreement (including, without limitation, this Attachment) apply throughout all such documents. In the event of any expressly conflicting provisions between this Attachment and the remainder of the Agreement, the terms and conditions of this Attachment control, but only with respect to the subject matter of this Attachment.

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