End User Glossary

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  • These are some common terms and acronyms that you may encounter in your role as an End User for the AT&T IP Flexible Reach Customer Portal.

    Click the first letter of the term you’re looking for.
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    account code

    Codes that enable administrators to track outbound calls.


    Users assigned to the Mandatory Account Code service must enter an account code when making a call outside the group.


    Users assigned to the Optional Account Code service can enter an account code when making a call outside the group, but it's not required.

    anonymous call rejection

    The Anonymous Call Rejection feature enables a user to reject calls that don't have caller ID attached.

    authorization code

    Codes used by administrators to manage outbound calls. If your group is provisioned for authorization codes, you must enter the authorization code when making a call (except for emergency or repair calls) outside the group.


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