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AT&T IP Flexible Reach Customer Portal: User Support

  • Get Started
  • Manage Your Account
  • Manage Inbound Call Features
  • Administrators and Contacts
  • Using Schedules
  • Support Resources

    Quick Help Icons

    Information Icons

    Enterprise Contacts

    Administrators

    Help System Site Map

    Printable User Guide

    Fee-Based Training

    Premier Help System


    In addition to this help system, here are some of the other places you can find support with using the AT&T IP Flexible Reach Customer Portal.

     

    Quick Help Icons

     

    When you're using the Customer Portal, click any Quick Help icon The Quick Help icon. for an explanation of what's on the page and how it works.

     

    Information Icons

     

    When you're using the Customer Portal, roll your cursor over any Information icon The Information icon. for a definition or explanation.

     

    Enterprise Contacts

     

    Other contacts in your enterprise may be able to assist you.

     

    To find enterprise contacts

    1. Open the Customer Portal.
    2. Click Resources in the main menu bar.

      The Resources tab on the Customer Portal main menu bar.

      The Enterprise Contact page appears.

    Administrators

     

    Group, Department, and Enterprise Administrators may be able to assist you.

     

    To find administrators

    1. Open the Customer Portal.
    2. Click Administrators in the main menu bar. The Administrators tab on the Customer Portal main menu bar.

      The Administrator List page opens.

    3. Search or browse for administrators.
    4. Click an administrator's first or last name to see that person's contact information.

    Help System Site Map

     

    For easy navigation through this help system, you can go directly to the system site map.

     

    Printable User Guide

     

    You can print this entire help system as a PDF file User Guide.

     

    Fee-Based Training

     

    Training on the Customer Portal is available for a fee. For details, contact your AT&T sales representative.

     

    Premier Help System

     

    If you need help with Premier, you can go directly to the Premier help system.

     

    Note: The Premier help system and the Customer Portal help system are not connected.


    Help Resources: Related Topics

    Log In

    What a User Can Do in the Customer Portal

    About Premier

    Use Premier

    Use the Customer Portal

    Search Overview

    Frequently Asked Questions

    Glossary

    Print This Documentation

     

    End User Help

    Mobile Client Guides

    Privacy Policy | Terms of Use

     

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