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AT&T IP Flexible Reach Customer Portal: User Support

  • Get Started
  • Manage Your Account
  • Manage Inbound Call Features
  • Administrators and Contacts
  • Using Schedules
  • Search Overview

    Search for Users

    Search for Schedules


    With the AT&T IP Flexible Reach Customer Portal, you can search for other users in your enterprise, and search for schedules.

     

    Search for Users

     

    You can search for other users in your enterprise.

     

    To search for users and phone numbers

    1. Open the Customer Portal.
    2. Click HOME in the main menu bar, then click Directory, immediately below. The Home tab and Directory link on the Customer Portal main menu bar.

      The Users List page appears.

      The Users List page.

      Here, you can search by last name, first name, public number, extension, or group ID.

    3. If the Search tool isn't open, click the arrow The Search arrow. to open it.
    4. From the left drop-down list, select Last Name, First Name, Public Number, Extension, or Group ID.
    5. From the middle drop-down list, select Contains, Starts With, or Equal To.
    6. In the field to the right, enter a search term.
    7. Click Search.

    To browse for users, scroll or page through the Users list. To jump to a particular page, click the Down arrow The Down arrow. to the right of the page numbers.

     

    Search for Schedules

     

    You can search for and view schedules that you're assigned to at the enterprise, group, and user level.

     

    To search for schedules

    1. Open the Customer Portal.
    2. If the User page isn't open, click HOME in the main menu bar.
    3. Click the Schedules tab. The Schedules tab of the Customer Portal User page.

      The Schedules list page appears.

      The Schedules List page.
    4. If the Search tool isn't open, click the arrow The Search arrow. to open it.
    5. From the left drop-down list, select Schedule Name or Type.
    6. From the middle drop-down list, select All Schedule Types, Starts With, or Equal To.
    7. If you selected Schedule Name in the left drop-down list, enter a search term in the field at the right.

       

      If you selected Dial Plan in the left drop-down list, select All Schedule Types, Holiday, or Time from the drop-down list at the right.

    8. Click Search.

    To browse for schedules, scroll or page through the Schedules list. To jump to a particular page, click the Down arrow The Down arrow. to the right of the page numbers.


    Search Overview: Related Topics

    Log In

    What a User Can Do in the Customer Portal

    About Premier

    Use Premier

    Use the Customer Portal

    Frequently Asked Questions

    Glossary

    Support Resources

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