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AT&T IP Flexible Reach Customer Portal: User Support

  • Get Started
  • Manage Your Account
  • Manage Inbound Call Features
  • Administrators and Contacts
  • Using Schedules
  • View, Edit, or Delete an Event

    View Events

    Edit an Event

    Delete an Event


    You can view the events in any enterprise-, group-, or user-level schedule.

     

    You can edit and delete events only in the schedules you've created for yourself at the user level.

     

    You can also create new events in the schedules you create. For information about adding a new event, see Create an Event.

     

    View Events

     

    You can view the events in any schedule.

     

    To view events

    1. Open the AT&T IP Flexible Reach Customer Portal. If the User page isn't open, click HOME in the main menu bar.
    2. Click the Schedules tab. The Schedules List page appears.
    3. Search or browse for the schedule you want to work with. To view schedule details, click the schedule's name.
    4. To view event details, in the Events tile, click an event's name.

     

    Edit an Event

     

    You can edit events in a user-level schedule you have created.

     

    To edit an event

    1. Open the Customer Portal. If the User page isn't open, click HOME in the main menu bar.
    2. Click the Schedules tab. The Schedules List page appears.
    3. Search or browse for the schedule you want to work with. To view schedule details, click the schedule's name.
    4. The Schedule Details page appears. Events are listed in the Events tile. To the right of the event you want to edit, under Actions, click the Edit icon The Edit icon.. The event appears in Edit mode.
    5. Edit the initial event, which is the template for all recurring events. You can edit:
      • The event's name.
      • The event's start and end date.

         

        Note: Enter a date or, to the right of the Start Date and End Date fields, click the calendar icon and select a date.

         

      • Whether you want the event to be an all-day event.
      • The event's start and end time.
    6. Edit how often the event will recur. From the Recurrence drop-down list, select Daily, Weekly, Monthly, or Yearly.
    7. Edit the recurrence and recurrence end details. These options vary depending on whether you've selected Daily, Weekly, Monthly, or Yearly.

       

      For more information about event recurrence details, see Create an Event.

    8. Click Save.

     

    Delete an Event

     

    You can delete events from a user-level schedule you have created without deleting the schedule.

     

    Caution: Deleting an event removes it permanently. You cannot recover a deleted event.

     

    Delete an event

    1. Open the Customer Portal. If the User page isn't open, click HOME in the main menu bar.
    2. Click the Schedules tab. The Schedules List page appears.
    3. Search or browse for the schedule you want to work with. To view schedule details, click the schedule's name. (You can only delete events in user-level schedules you have created yourself.)
    4. The Schedule Details page appears. Events are listed in the Events tile. To delete an event, do one of these things:
      • To the right of the event's name, under Actions, click the Delete icon The Delete icon..
      • In the Events tile, click an event name, and then, at the top of the page, click Delete.
    5. A Confirm Delete window opens. Click Yes, Delete. The event is deleted from this schedule.

       

      Caution: Deleting an event removes it permanently. You cannot recover a deleted event.


    View, Edit, or Delete an Event: Related Topics

    About Schedules and Events

    Search for and View Schedules

    Create a Schedule

    Edit a Schedule

    Delete a Schedule

    Create an Event

     

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