Hospitality

Increase your occupancy with mobile marketing

Use AT&T Mobile Marketing Solutions to increase on-property revenue, streamline back-office efficiency, and help differentiate your hotel brand by improving the guest experience.

 

Next-generation technologies create more complexity for hoteliers who already face difficult decisions regarding hotel investment and revenue growth.

 

Let AT&T Mobile Marketing Solutions help you stay competitive by focusing on:

  • Enabling guests to make more on-property purchases through innovative technologies that target guests' experience before, during, and after their stay.
  • Increasing occupancy by attracting more guests to your properties.
  • Enhancing your frequent guest program with specific mobile benefits.
  • Improving operational efficiency across the hotel enterprise using mobile technology.

 

Challenge

Solution

Product

Potential Benefits

Keep lines short so guests don't leave.

Provide a mobile point of sale (MPOS) system that offers staff flexibility in how they engage guests.

VeriFone® GlobalBay™ Solutions from AT&T

  • Increase loyalty.
  • Decrease checkout times.
  • Eliminate long lines.
  • Increase repeat guests.
  • Increase conversion rate.
  • Allow guests to make purchases around the property.

Direct loyal customers to local hotels when they land at the airport.

Enable location-based marketing. Send in-app messages like event announcements, promotions, and special offers, to loyal guests within a geofence.

 

When loyal guests fly into the local airport, send in-app messages about special offers on hotel rooms at local properties.

AT&T Location Information Services

  • Increase visits and sales
  • Enables opt-in service with check-ins
  • Provide special offers and recommendations
  • Increase guest participation and experience

Improve marketing and operations

Make custom mobile apps that can be used on nearly any mobile device.

 

Mobilize your own unique workflows and processes. This often involves integration with existing apps, mainframes, supply chain management, and back-end databases.

 

For example, AT&T MEAP can provide custom apps for check-in, room service feedback, housekeeping and requests, dinner reservations, and more.

AT&T Mobile Enterprise Application Platform (MEAP)

  • Enhance guest experience
  • Builds brand image and guest loyalty
  • Reduce costs
  • Increases operational efficiency
  • Improve employee training
  • Improves data access

 

Notify guests about events and offers, and respond to requests.

Deliver messages to guests in the U.S., Canada, and select international countries. Send messages two ways, to individuals or groups, schedule them for future delivery, or archive them.

AT&T Global Messaging Suite

  • Improve guest satisfaction by providing more information.
  • Eliminate work with aggregators and the need to connect to other SMS gateways.

Contact cruise guests with promotions while they're on board.

Captures guests' cell phone numbers when they make a reservation. Text onshore excursion discounts and promotions to book the next vacation.

AT&T Global Smart Messaging Suite

  • Increase sales from special offers
  • Increase participation in special events
  • Increase repeat bookings
  • Avoid client-side applications.
  • Reach guests with both smartphones and feature phones

Mobile App Recommender

Find the right mobile
apps for your
business.

Verifone Globalbay Solutions from AT&T

 

Try the platform today.

Learn more about AT&T mobile marketing solutions Contact us
 
 
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