RIM BlackBerry Service Book Definitions
SUBJECT:
RIM BlackBerry Service Book Definitions
RIM BlackBerry Service Book List
SYMPTOM:
Service Books
ADVISORY:
IMPORTANT: It is possible that a service book may be blocked by a IT Policy configured from the BlackBerry Enterprise Server. Please contact your IT/System Administrator to determine if there are any restrictions receiving service books.
FIX:

A service book contains information that configures how the RIM BlackBerry device will interact with the BlackBerry Infrastructure. It also enables specific services for the RIM BlackBerry device. The selection of service books on the RIM BlackBerry device depends upon the features provided by AT&T and the IT Policy set up by your organization. Additional service books may appear on the device based on configuration by your IT/System Administrator or third-party applications. This is not an exhaustive list of service books. The table below outlines the most common service books.

General Service Books

Service Book Functionality
Provisioning [PROVISIONING] Contains information to enable or disable the Enterprise Activation icon for devices using BlackBerry Handheld Software 4.0 and later.
BlackBerry Browser [BrowserConfig] Provisioned bookmarks for the browser.
BlackBerry Internet Browsing Service [BrowserConfig] Creates browser bookmarks and adds the Browser icon on the Home screen.
Browser Config for ICS [BrowserConfig] Contains configuration information for the BlackBerry Internet Connect Service (ICS) Web Browser.
IPPP for BIBS [IPPP] BlackBerry Internet Browsing Service (BIBS) transport. Provides BlackBerry Internet Browser Service routing information.
WAP2 BrowserConfig [BrowserConfig] 

Contains configuration information for the MEdia Net (WAP2) Browser. 

WAP2 Transport [WPTCP]  Contains information required to connect to a carrier's WAP2 Gateway.
MEdia Net Browser [BrowserConfig]

Contains configuration information for the MEdia Net (WAP1) Browser

MEdia Net WAP Transport [WAP] Contains information required to connect to a carrier's WAP1 Gateway.
mMode[BrowserConfig]

Legacy AT&T Wireless subscribers only: Contains configuration information for the mMode (WAP) Browser

WAP Transport [WAP] Legacy AT&T Wireless subscribers only: Contains information required to connect to a carrier's WAP Gateway.
Wap Push Config [WAPPushConfig] Used by the device for wireless application protocol-dependent applications such as MEdia Net or mMode.
Browser Config for 5 Click [BrowserConfig] Contains configuration information for the Individual Email Activation icon (shortcut icon to access the BlackBerry Internet Service account).
IPPP for 5 Click [IPPP] Provides BlackBerry Internet Service routing information for the Individual Email Activation icon.
MMS Client [MMS] Contains information required to send/receive picture messages.
MMS Transport [WPTCP]  Contains information required to send/receive MMS over the carrier's WAP2 Gateway. 
Cingular MMS [WAP]  Contains information required to send/receive MMS over the carrier's WAP1  Gateway.  

BlackBerry Internet Service (BIS) Service Books

Service Book Functionality
Web Client [CMIME] Contains information required to send messages and perform functions (for example, wireless e-mail reconciliation) for the BlackBerry Internet Service 1.8.
username@mycingular.blackberry.net [CMIME] * Contains information required to send/receive e-mail messages for the BlackBerry Internet Service 2.3 BlackBerry e-mail address.
username@ispname.com [CMIME] * Contains information required to send/receive e-mail messages for the BlackBerry Internet Service 2.3 integrated e-mail account.
username@ispname.com [CICAL] * Contains information required for the BlackBerry wireless calendar and wired operations (example: wired synchronization with ISP) for BlackBerry Internet Service 2.3 integrated e-mail account.

NOTE (*): If configured for BlackBerry Internet Service 2.3, each integrated e-mail account will receive a separate service book. For example, the integrated Yahoo! e-mail account will receive the "username@yahoo.com [CMIME]" service book. The service book name may also be defined by the "E-mail Account Name" in the e-mail account settings for BlackBerry Internet Service 2.3.

Corporate e-mail Service Books for (BlackBerry Enterprise Service or Desktop Redirector)

Service Book Functionality
BES or Desktop [CMIME] *

Contains information required to send/receive e-mail messages and perform functions, such as wireless e-mail reconciliation.

BES or Desktop [CICAL] * Contains information required for wireless calendar operations.

BES or Desktop [ALP] *

Address Lookup Protocol (ALP) contains information required to perform wireless Global Address Book searches.
BES or Desktop [BrowserConfig] * Contains complimentary configuration information for the BlackBerry Browser that leverages the Mobile Data Service (MDS) transport.
BES or Desktop [IPPP] * Contains information required to use and browse the Internet using the Mobile Data Service (MDS) transport.
BES or Desktop [SYNC] * Contains information to wirelessly synchronize Personal Information Management (PIM) databases and to wirelessly backup and restore handheld data.

The handheld must have BlackBerry Handheld Software version 4.0 installed and must be connected to a BlackBerry Enterprise Server™ running version 4.0.

BES or Desktop [S/MIME] *

The S/MIME Support Package is designed to enable BlackBerry device users who are already sending and receiving Secure Multipurpose Internet Mail Extensions (S/MIME) protected messages using their desktop email program to send and receive S/MIME protected messages using their BlackBerry devices.

For more information on S/MIME services, please see RIM Technical Knowledge Center: KB-04929

NOTE (*): The corporate e-mail service books may appear on the RIM BlackBerry with either “BES” or “Desktop” in the title. Both names function exactly the same. A service book is named according to the message service display name in Redirector Settings (found in BlackBerry Desktop Manager). The default name is either “BES” or “Desktop” and may vary based on messaging configuration.

Media Mall Service Books

Service Book  Functionality  
Media Mall - MusicID [BrowserConfig]  Enables the MusicID icon and points the browser to the correct URL. 
Media Mall - Streaming music [BrowserConfig]  Enables the Streaming Music icon and points the browser to the correct URL.  
Media Mall - Themes [BrowserConfig]  Enables the Shop Themes icon and points the browser to the correct URL.  
Media Mall - Applications [BrowserConfig]  Enables the Shop Applications icon and points the browser to the correct URL.  
Media Mall - Multimedia [BrowserConfig]   Enables the Shop Multimedia icon and points the browser to the correct URL.  
Media Mall - Graphics [BrowserConfig]   Enables the Shop Graphics icon and points the browser to the correct URL.  
Media Mall - Games [BrowserConfig]   Enables the Shop Games icon and points the browser to the correct URL.  
Media Mall - ShopTones [BrowserConfig]   Enables the Shop Tones icon and points the browser to the correct URL.  
Media Mall - Music [BrowserConfig]   Enables the AT&T Music icon and points the browser to the correct URL.  
Media Mall - Community [BrowserConfig]   Enables the Community icon and points the browser to the correct URL.  
Media Mall - Tunes [BrowserConfig]   Enables the Shop Tunes icon and points the browser to the correct URL.  

Wi-Fi

Service Book Functionality
Wi-Fi TCP/IP Browser [BrowserConfig]  Contains configuration information for the Wi-Fi Browser. 
Wi-Fi TCP/IP Transport [WPTCP]   Provides the Wi-Fi Browser routing information.

Third-Party Service Books

  • Third-party service books may be sent to the RIM BlackBerry handheld if configured for a particular application.
  • For more information on third-party service books, please refer to the third-party vendor.

Service Book Functionality
Desktop [BBIM] Contains the record information used to send messages using Microsoft Live Communication Server.
GoogleTalk [BBIM] Contains information required for sending GoogleTalk application client messages.
GoogleTalk or BBFS1 [BBIMConfig] Contains the record information for the service gateway Internet Protocol (IP) address and domain. See more information on GoogleTalk.
Key Negotiation [KEYNEGO] Used for Google Talk message encryption and decryption. The algorithm used by GoogleTalk is Advanced Encryption Standard (AES) 256 bits.
TeleNav Maps [BrowserConfig]  Contains information required to use the TeleNav GPS Navigator.
Yahoo! Messenger [YHO] * Contains the record information used to send messages using the Yahoo! Messenger client. See more information on Yahoo! Messenger.

NOTE (*): Yahoo! Messenger for RIM BlackBerry devices is currently not available for customers of AT&T Wireless

Troubleshoot service books not received

  1. Verify one of the following connections is established:
  2. Register the BlackBerry device on the network.



If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T.
Some differences may exist for devices not purchased from AT&T.


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