Sign on to Windows Live Messenger via Mobile Instant Messenger with the RIM BlackBerry Curve using Handheld Software Version 4.x
SUBJECT:
Sign on to Windows Live Messenger via Mobile Instant Messenger with the RIM BlackBerry Curve using Handheld Software Version 4.x
FACT:
RIM BlackBerry Curve
Mobile IM
Windows Live Messenger
SYMPTOM:
Unable to access Windows Live Messenger
MEdia Net
Instant Messaging (IM)
ADVISORY:
IMPORTANT: It is necessary to sign off of Mobile Instant Messaging from the mobile device before using Instant Messenger on a computer. Signing off from the mobile device will prevent the wireless account from incurring charges for all incoming Instant Messages.
Standard Instant Messaging charges may apply
FIX:

RIM BlackBerry Curve Keypad Layout

Prerequisites

Sign on to Windows Live Messenger

  1. Scroll to and select the Applications icon (to select push the trackball in).
  2. Scroll to and select the Instant Messaging icon.
       
     
  3. Select Windows Live Messenger.

     
  4. Select Sign In.

     
  5. Select the desired domain
    • @hotmail.com
    • @msn.com
    • @live.com
    • Other address
       
  6. Press the Menu key, select OK.

     
  7. Input "E-mail address" and "Password," then select Sign In.

     
  8. Read the "Terms of use," then press the Menu key.
  9. Select I Accept.

If Unable to Sign On to Windows Live Messenger, troubleshoot accordingly

  1. User names and passwords are case sensitive and may have special characters.
  2. Clear the device cache.
  3. Turn the wireless phone off then on.
  4. Sign onto Windows Live Messenger again.
  5. If problems persist:
    1. Check for known issues.
    2. If possible, attempt to login to the Instant Messenger service from a desktop or laptop computer. If the problem persists when trying to login from a desktop or laptop computer, please contact MSN.
    3. If further assistance is needed, please contact Customer Care.

NOTE:

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