View Full Invoice for Billing Accounts
The Billing Account Full Invoice displays the details of charges and credits associated with a Billing Account for a given billing period. This is similar in content to the paper invoice or shadow bill for account level charges and summaries. The invoice page includes all of the bill messages provided on the paper bill regarding any legal notices or important information you should know about your Billing Account.
In the event the Billing Account is on a Billing Foundation Account and some or all of the wireless services participate in the legacy foundation account level consolidated (BEST) pooling, this shadow bill display will not include “pooling credits” or a pooling summary for this pooling plan. The detail will be found in the Bill Analysis reports Voice Pooling and/or Data Pooling. See View Other Reports.
In the event the Billing Account participates in CLIN Billing you will see a CLIN (Contract Line Item Number ) near each charge on the invoice.
At the top of the Billing Account Invoice page you have the option to download a PDF version of the bill image. This image is an exact representation of the paper invoice or shadow bill that may be sent by the mail each month. This is available so that you can save a copy offline, or print and keep a paper copy without needing to receive the bill in the mail. The Billing Account Invoice will not include the remittance form (mail-in payment slip); this is available under Payments. See View and Print Remittance Forms for Billing Accounts.
Also, at the bottom of the Billing Account Invoice you have the option to make a one-time payment on the Billing Account, if applicable. Clicking this option takes you to the eBill page for one-time payment.
View full invoice is available for the following user roles:
View the full invoice for a Billing Account
1. From any page displaying billing details for the Billing Account, click View Full Invoice and Details located in the Summary section near the top of the page (below Billing Account Number and Billing Period selection). The Billing Account Invoice page for the selected Billing Account appears.
2. Select the Billing Account that you want. See Select Billing Accounts.
3. Select the Billing Period that you want. See Select Billing Periods and Change Dates.
Related Topics
View Account Summary for Billing Accounts