If no Rollover® features appear under Voice, the wireless number does not have Rollover® and the Subscriber Rollover Details page is not available.View Subscriber Rollover® Details
Rollover Minutes® are unused, accumulated, Anytime Minutes that carry over from month to month for up to 12 billing periods. Rollover Minutes® are available only on select calling plans. On each bill, wireless numbers with eligible plans will have their Rollover® balance adjusted either up or down based on the amount of usage they incurred that period.
If subscribers do not have a Rollover® eligible price plan or feature, the Subscriber Usage Summary page will not contain a link to the Subscriber Rollover Details page.
The details for Subscriber Rollover® include:
§ Previous Rollover® balance
§ Rollover® Minutes used during the selected billing period
§ Unused minutes added to Rollover® balance from the selected billing period
§ Rollover® Minutes expired during the selected billing period
§ Rollover® Minutes adjusted during the selected billing period
§ Current Rollover® balance at the end of the selected billing period
For Billing and Reporting Foundation Accounts there is also a Bill Analysis report that provides details about Rollover® (Rollover® – Voice Only). See View Other Reports.
View Subscriber Rollover® Details is available for all user roles.
View Subscriber Rollover® Details
1. On the Subscriber Usage Summary page, in the Usage Summary section under Voice, click any listed usage feature that includes Rollover Minutes®. The Subscriber Rollover Details page appears.
If no Rollover® features appear under Voice, the wireless number does not have Rollover® and the Subscriber Rollover Details page is not available.
2. Select the Billing Period that you want. See Select Billing Periods and Change Dates.
Related Topics
Select Billing Periods and Change Dates