If Voice Roaming does not appear under Voice, the wireless number has no voice roaming calls for the selected billing period.View Subscriber Voice Roaming Details
Voice Roaming includes any usage that occurred outside of your home calling area. This includes any international roaming calls that may occur when a wireless device is used while in another country. Usage is considered home or roaming based on the rate plan and features associated with the wireless number .
In many cases, there may not be any voice roaming details for a given billing period. If this is the case, the Subscriber Usage Summary page won't contain a link to Voice Roaming Details.
The details for each Voice Roaming call will display in a table row including:
§ Date and time of the call
§ Number called
§ Minutes charged (length of call)
§ The feature and rate period charged
§ Any charges associated with the call
Additionally, the table will contain header rows that indicate roaming locations. Calls will be arranged such that all usage that occurred in the same roaming location will be grouped together. Also, total rows will be provided for each roaming location. With this table you cannot sort any of the columns.
View Subscriber Voice Roaming Details is available for all user roles.
View Subscriber Voice Roaming Details
1. On the Subscriber Usage Summary page, in the Usage Summary section under Voice click Voice Roaming. The Subscriber Voice Roaming Details page appears.
If Voice Roaming does not appear under Voice, the wireless number has no voice roaming calls for the selected billing period.
2. Select the Billing Period that you want. See Select Billing Periods and Change Dates.
Related Topics
Select Billing Periods and Change Dates