AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support

Add, Edit, and Delete Contacts

 

As an Enterprise Administrator for the AT&T IP Flexible Reach Customer Portal, you can designate as many as three people as support contacts for users. To keep up with arrivals, departures, and changes in your enterprise, you can add, delete, and edit contact information.

 

To add an enterprise contact

  1. Do one of these things:
    • From any page in the Customer Portal, in the Quick Links tile, click View enterprise contact. The Enterprise Contact page opens.
    • From any page in the Customer Portal, click RESOURCES in the main menu bar, and then click Enterprise immediately below. The Enterprise Contact page appears.
  2. Click The Add icon. Add Contact. The Add Enterprise Contact window opens.
  3. Enter contact information, and then click Save. The Enterprise Contact page displays a confirmation message.

 

To edit an enterprise contact

  1. On the Enterprise Contact page, locate the contact that you want to edit, and then click the Edit icon The Edit icon. at the bottom of the contact's tile. The Edit Enterprise Contact window opens.
  2. Update the contact information, and then click Save. The Enterprise Contact page displays a confirmation message.

 

To delete an enterprise contact

  1. On the Enterprise Contact page, locate the contact that you want to delete, and click the Delete icon The Delete icon. at the bottom of the contact's tile. A warning message appears.
  2. To confirm that you want to delete the contact, click Yes. The page refreshes and the contact is deleted.

Add, Edit, and Delete Contacts: Related Topics

About Enterprise Contacts

Edit the Support Email Address

 

Enterprise Admin Help

Group Admin Help

Department Admin Help

End User Help