AT&T IP Flexible Reach Customer Portal: Enterprise Administrator Support
User Details Page
Overview
From a User Details page, you can manage that user's inbound and outbound call features, call logs, profile, and schedules.
To go to a User Details page:
- From any page in the AT&T IP Flexible Reach Customer Portal, click USER MANAGEMENT in the menu bar. The Users List page opens.
- Search or browse for users, and click a user's first or last name. The User Details page opens.
Inbound Features Tab
From the Inbound Features tab, you can view and edit inbound call features for the user. You can make a call feature available or unavailable to the user, and you can edit the call feature's selective criteria.
For more information, see About Inbound Call Features.
Outbound Features Tab
From the Outbound Features tab, you can view and edit the user's account codes and dial restrictions.
For more information, see:
Call Logs Tab
From the Call Logs tab, you can view the user's last 1,000 logged calls. You can browse through the call list and sort the calls by Type, Date, Time, From/To, and Phone Number.
For more information, see View Call Logs.
Profile Tab
From the Profile tab, you can view and edit the user's profile information. A user's Profile tab is also where you can grant and revoke access to the Customer Portal.
For more information, see:
Schedules Tab
From the Schedules tab, you can search and browse for schedules, and you can view, edit, create, and delete schedules and events for the user.
For more information, see About Schedules and Events.
User Details Page: Related Topics
Manage Access to the Customer Portal
Reassign Users to and from a Trunk Call Routing Scheme