AT&T Voice DNA® Administrator Support

For details about managing users by using the AT&T Voice DNA® Administrator Dashboard, click these links:

• Create Users—Create a new user.
• Create Fax Users—Create a new fax user (fax machine account).
• Create Ring Down Users—Create a new ring down user which automatically dials a specific number.
• Delete Users—Delete users or fax users.
• Manage User Profiles—View and edit a user's profile information.
• Manage Two-Step Login—Company Administrators control whether users are prompted to answer a security question (after providing their username and password) when logging in to Premier.
• Manage User Features—View and edit a user's feature package and active features.
• Change User to Extension-Only or Phone Number and Extension—Edit a user's profile to switch between the two types of numbers.
• Reset IP Password—Reset a user's phone's Session Initiation Protocol (IP) password, which is used as a security measure to protect against fraud.
• Manage Voice Mailboxes—View the status of a user's mailbox, view and edit a user's voicemail access setting, and assign or delete a mailbox.